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I have always loved their coconut caramel cookie! My husband tried their oatmeal raisin cookie for the first time, and he said it's okay, there's more room for improvement.
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Wow incredible customer service from Jenna... 🥹🫶🏼
After dinner last night, we wandered into Levain Bakery for dessert, and the display case immediately pulled us in. Giant, rustic cookies stacked high, golden breads dusted with flour, sticky buns glistening with caramelized sugar — it all looked irresistible.
We went for the Rocky Road cookie a la mode, and it was unreal: warm, gooey, chocolatey, packed with marshmallow and nuts, and taken to the next level with a scoop of ice cream.
But what really made the experience special was the service. Jenna, one of the cashiers, noticed I had just taken a bad fall outside. She didn’t just ring us up... she stopped, offered help and first aid, asked about what happened, and genuinely cared. That kind of attentiveness is rare and meant a lot. She even went above and beyond and toasted the cookie in the oven before serving it, so it came out extra warm and melty.
Between the decadent cookies and Jenna’s kindness, this wasn’t just dessert... it turned into one of those memorable moments you don’t forget.
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We stopped by Levain Bakery in the West Loop and tried their famous cookies. They were super thick, very sweet, and definitely rich — almost like a cookie-cake! While a bit too sweet for our usual taste, the texture was excellent: crispy on the outside and gooey in the center. Worth trying if you’re a dessert lover or just curious about one of New York’s most iconic cookies now in Chicago.
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Levain is a must stop when I’m in Chicago.
Bestest Caffe mocha I ever had🤩
So dense yet mildly sweet and the chocolate flavour used was just perfect.
Chocolate walnut cookie is my all time favourite.
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The dark peppermint cookie for the holidays is so good! Would def come back to try the other options. Clean store and the staff were friendly. Savory options and drinks also available. Limited seating.
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I visited here for the first time and really enjoyed the butter and jam baguette with a cup of mocha. The only downside was that it was too hot to sit outside , it would have been nice to have indoor seating available.
Overall, I loved this cute bakery!
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Best cookie I’ve ever had! Got the classic chocolate chip on it and it was absolutely delightful, I would run a marathon just to eat this.
Crunchy fudgy chocolaty gooey crispy warming
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Wow! Amazing cookies, we had the chocolate chip walnut and the double chocolate chip. Both were amazing! Double chocolate chip was a bit too sweet for me. Cookies are crunchy on the outside and perfect on the inside. Really recommend trying them out.
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We have been regulars for a while and couldn’t be happier with Levain’s quality, friendliness and atmosphere. Yes, it’s pricey, but you really get your money’s worth here.
While the cookies are the signature item and crowd pleaser for a reason, their breads and rolls shouldn’t be overlooked. We are very picky when it comes to bread (we usually bake ourselves) but Levain’s products are really top notch. Some personal recommendations: the ciabatta, the whole grain loaf, the country boule and the whole wheat walnut raisin loaf.
And well, the cookies - to be honest, we didn’t know how good a cookie could taste before we had our first from Levain. You can’t go wrong with any of them, but please give the dark chocolate chocolate chip a try if you can.
We also love their team - they manage to be quick and super friendly at the same time. I’d say that the warm atmosphere of the store’s interior is perfectly mirrored in the welcoming attitude of Levain’s staff.
Well-deserved five stars and a clear recommendation! (Just know that once you’ve tried their cookies, no other cookie will ever come close…)
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The famous cookie shop from New York now has multiple locations throughout Chicago, and the one in West Loop was fantastic! This place is known for their massive cookies and unique shape, so I was excited to finally taste. I got the two chip chocolate chip, which was a little over $6 dollars for a single cookie. It’s hard to tell just how huge it is until you hold it for yourself. The outside is crunchy and shaped like a huge mound. The first bite transports you to sweet, gluttonous paradise. My cookie was still warm and filled with so many chocolate chips, making for a gooey, heavenly experience. The outer crust provides a great crunch that pairs well with the oozing, gooey center. In a city with already so much amazing food, Levain Bakery is a welcome addition!